Tech for You #10 DMITRISM Risk Management Information System

What is it?

DMITRISM Risk Management Information System
A risk management information system (RMIS) is an information system that assists in consolidating property values, claims, policy, and exposure information and provides the tracking and management reporting capabilities to enable the user to monitor and control the overall cost of risk.

DMITRI is Crawford’s own comprehensive, scalable, fully Web-based RMIS suite that was developed—and is maintained and offered by—our Risk Sciences Group unit.

What does it do?

DMITRI combines the ability to gain overall knowledge and immediate insights into claim programs with a rich library of risk intelligence tools, allowing users to view the different dimensions of their claims. Users can select, display, print and distribute financial and loss reports important to proactively managing the cost of risk.

DMITRI provides:

  • Broad analytic capabilities with 80+ Standard Report Templates and Ad Hoc reporting via Cognos
  • Predictive Analytics
  • Extensive claims management abilities
  • Customizable dashboards for viewing data
  • Alerts and other automated communications to users
  • Modules for specific needs and regulatory requirements
  • Self-administration capabilities
  • A highly configurable system and data management

One key area where DMITRI helps us is in claims management. In addition to its analytic power, DMITRI serves as a powerful claims management tool. The system accurately tracks accident and claim reporting details, line of business and policy information, claimant stats and employment details, complete accident and jurisdictional location information and full claim financial data.

Using DMITRI, we have a number of tools to help manage our claims:

  • Dashboards with drill-down reports to identify trends by year, line of business, location and more.
  • Claim notes provide a better understanding of injuries.
  • A sophisticated diary tool assigns tasks.
  • Workers compensation lost and restricted days can be tracked.
  • Alerts keep the file moving forward and help supervisors oversee the claim.
  • My Favorites and My History help claim professionals effectively navigate the claim.


In addition, attachments reference key claims through a computer or smart phones. Pharmacy information, medical bill review savings, utilization and network penetration can all be provided directly from managed care vendor data.

Using Dmitri's analytic capabilities, we can spot even subtle anomalies, detect trends as they develop, compare results, and avoid unpleasant surprises.

Who uses it?

DMITRI is used by our Broadspire® unit and more than 600 clients; in fact International companies consolidate their data from around the globe using the DMITRI Suite® and leverage our multi-currency capabilities. Dmitri is available as a bundled solution for Crawford and Broadspire clients and is also utilized by RSG unbundled clients

When was it launched?

2011

Where can I get more information?

Please reach out to Manny Quintana, national sales executive, Broadspire®, 860-632-5888, Manny.Quintana@risksciencesgroup.com and/or go here.